Equipment can very easily be damaged during shipment. It is important that you follow a few simple rules while you are packing your goods to insure they arrive safely at their destination.
1.) Keep the packing materials that the equipment was shipped to
you in when it was new.
2.) Assume that the shipping carrier will be throwing your package
around - literally.
3.) When packing items - remember to 'build a buffer zone' around
your equipment and the outer wall of the outside shipping container.
a.) The first box which houses your equipment should be tightly packed, so that the equipment (or the small plastic storage case for a transmitter) does not move about inside.
b.) This box should be suspended inside a second box. Create the
buffer zone between the inside box and the outer box.
c.) Remember - the key is to create a zone around the inner box that will absorb a shock the package may receive during shipment. You want the zone and the support materials to absorb the shock - NOT your piece of equipment.
4.) When the boxes are all packed - NOTHING inside the box should
rattle, shake, or move.
5.) Clearly label the package with our address, and your return address.
6.) INSURE your shipment.
7.) If you can't pack it - take the goods to a professional shipper who can, and will take the responsibilty for a poor shipping job.
If you still have questions about how to pack your device for shipment,
please feel free to call our Shipping Department at 610-522-0106
for some ideas and sugesstions. We'll be glad to help.